Terms and Conditions of Service

Welcome to CapeVista. These Terms and Conditions govern your use of the CapeVista Optics (Pty) Ltd website and your purchase of products from us. By accessing our site or placing an order, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you must not use our website.

1. Introduction and General Provisions

This website is operated by CapeVista Optics (Pty) Ltd, a company registered in the Republic of South Africa. Throughout the site, the terms "we", "us", and "our" refer to CapeVista. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility and User Responsibilities

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your province or territory of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Prescription Accuracy and Customer Liability

When ordering prescription eyewear, you guarantee that the prescription details you provide are accurate, current, and issued by a registered optical professional. We manufacture lenses strictly according to the data you submit. We are not liable for any visual discomfort, headaches, or required remakes resulting from incorrect prescription data, an expired prescription, or an incorrect Pupillary Distance (PD) entered by you.

4. Medical Disclaimer

CapeVista provides optical goods, not medical services. Purchasing glasses from our website does not replace a comprehensive eye examination by a qualified professional. We strongly advise regular eye checks to ensure your ocular health. The information on our site is not intended to diagnose, treat, or cure any medical condition.

5. Product Information and Pricing

We strive to ensure that all details, descriptions, and prices appearing on our website are accurate. However, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. All prices are stated in South African Rands (ZAR) and are subject to change without notice.

6. Order Acceptance and Cancellation

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. This may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing or shipping address. If we cancel an order, we will notify you by contacting the email address provided at the time the order was made.

7. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

8. Limitation of Liability

To the maximum extent permitted by South African law, CapeVista Optics (Pty) Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service or any products procured using the Service.

9. Governing Law and Jurisdiction

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the South African courts.

10. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

11. Contact Information

Questions about the Terms and Conditions should be sent to us at [email protected].