Cookie Policy
1. Introduction to Our Cookie Practices
This Cookie Policy explains how CapeVista Optics (Pty) Ltd ("we", "us", or "our") uses cookies and similar tracking technologies on our website. It is designed to provide you with clear, comprehensive information about what cookies are, why we use them, the specific types of cookies deployed on your device when you visit our site, and how you can manage or delete them in compliance with South African privacy standards (POPIA).
When you first visit our site, you are presented with a cookie banner allowing you to accept all cookies or choose your preferences. Your consent choice is stored securely in your browser's local storage.
2. What Are Cookies?
Cookies are small text files that are downloaded and stored on your computer, smartphone, or other internet-enabled device when you visit a website. They allow the website to recognize your device on subsequent visits, remember your preferences (like language or currency), keep items in your shopping cart, and provide anonymized tracking data to website owners.
Cookies can be "Session Cookies," which are deleted as soon as you close your web browser, or "Persistent Cookies," which remain on your device for a set period or until you manually delete them. We utilize both types to ensure a seamless e-commerce experience.
3. The Categories of Cookies We Use
We classify our cookies into three main categories. Understanding these categories will help you make informed decisions about your privacy settings:
- Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable core functionalities such as page navigation, accessing secure areas (like the checkout), and storing your prescription details temporarily while you complete your purchase. Without these cookies, the website cannot function properly. They do not require user consent under current regulations.
- Analytics and Performance Cookies: These cookies collect anonymized information about how visitors use our website. For instance, they help us understand which pages are visited most often, how long users stay on a page, and if they encounter any error messages. We use this data strictly to improve how our website works. No personally identifiable information (PII) is gathered by these cookies.
- Marketing and Targeting Cookies: We use these cookies to track the effectiveness of our marketing campaigns. They record your visit to our website, the pages you have visited, and the links you have followed. This helps us ensure that our advertising is relevant. These cookies are only activated if you provide explicit consent via our cookie banner.
4. Third-Party Cookies
In some cases, we use trusted third-party services that may place cookies on your device. These include analytics providers (such as Google Analytics) and marketing partners (such as Meta). These third-party cookies are subject to the respective privacy policies of those external providers. We ensure that our integration with these platforms is configured to respect your consent choices made on our site.
If you decline analytics or marketing cookies on our banner, we suppress the execution of these third-party scripts to honor your privacy.
5. How to Manage Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by adjusting your preferences through the settings provided on our website. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted.
In addition to our on-site consent banner, most web browsers allow you to control cookies through their settings preferences. You can configure your browser to block all cookies, accept all cookies, or notify you when a cookie is set. Please refer to your browser's 'Help' menu to learn how to change your cookie preferences.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies and related technologies. The date at the top of this policy indicates when it was last updated.
7. Contact Us About Cookies
If you have any questions or comments about our use of cookies or this Cookie Policy, please contact our privacy team at [email protected]. We are committed to maintaining transparent data practices and will gladly assist you with any privacy-related inquiries.